At Adi's E-Solution, we understand that your privacy is important and that you may decide to discontinue using our services at any time. If you choose to delete your account, please review the policy below before submitting your request.
1. Account Deletion Is Irreversible
Once your account is deleted, all associated data — including transaction history and personal details — is permanently removed from our servers. This action cannot be undone.
2. Settle Pending Transactions First
Before deletion, ensure that all pending transactions are completed. Account deletion will cancel any in-progress transactions and any remaining wallet balance will be forfeited, so please use or withdraw your wallet balance beforehand where possible.
3. How to Submit a Deletion Request
To delete your account, submit a formal request through our customer care team — by phone, email or WhatsApp using the details below. Our support team will verify your identity and guide you through the process.
4. Processing Time
Please allow up to 24–48 hours for the account deletion process to complete. During this period your account will be deactivated and you will not have access to any services.
5. After Deletion
Once your account is deleted, you will not be able to recover any data and will need to create a new account if you wish to use our services again. We recommend downloading any transaction reports or personal data you may need before initiating deletion. For further assistance, please contact our customer support team.
Request Account Deletion
Email support@adisrecharge.net, call 011-69310530 (10 AM – 9 PM, except Sundays and national holidays), or message us on WhatsApp with your registered mobile number and a request to delete your account.